Legal Notice
Store Name
HOSHINON Official Online Store
Company Name
Representative
Dongming Tang
Address
Room 1305, Chambord Kitashinjuku, 3-2-16, Kitashinjuku, Shinjuku-ku, Tokyo 105-0014, JAPAN
Phone Number
+81-3-6555-3628
Please refrain from calling for sales or solicitation purposes.
Please refrain from calling for sales or solicitation purposes.
Website
Email Address
Contact
For order or support inquiries, please contact us through our
Contact Us page
so that we can assist you smoothly and securely.
Customer Support Hours
Monday to Friday, 10:00 AM – 5:00 PM JST, excluding weekends and holidays
Order Availability
Orders can be placed online 24 hours a day
Product Prices
Prices are listed on each product page
Additional Fees
Additional fees may apply depending on the selected payment method
Payment Methods
Credit Card / Apple Pay / Google Pay / Shop Pay
Payment Timing
Payment is processed at the time of checkout or when your order is confirmed, depending on the selected payment method.
For details, please refer to our Payment Guide.
For details, please refer to our Payment Guide.
Shipping
Orders are usually shipped within 1–2 business days after payment is confirmed, excluding the order date.
Delivery times may vary depending on the destination, shipping carrier, weather, and other circumstances.
Delivery times may vary depending on the destination, shipping carrier, weather, and other circumstances.
Returns and Exchanges
We do not accept returns or exchanges due to customer convenience.
If you receive a defective or damaged item, please contact us within 30 days of delivery. We will assist you in accordance with our return policy.
For details, please refer to our Returns, Exchanges, and Cancellations Guide.
If you receive a defective or damaged item, please contact us within 30 days of delivery. We will assist you in accordance with our return policy.
For details, please refer to our Returns, Exchanges, and Cancellations Guide.